RapportCMS Pty Ltd is the Technology Division of the Unity4 Group charged with developing, delivering and maintaining the very highest quality state of the art technology platform that underpins and enhances the performance of the people and processes within the home agent contact centre environment.

The RapportCMS product suite fully developed and supported in Australia has evolved constantly over the past 6 years. Development is driven by the ever-changing requirements of our customers and much of the success of the Unity4 outsourcing business is due largely to the innovative and holistic approach of the RapportCMS platform.

RapportCMS changes the paradigm - it is a solution where you only pay for what you use and when you use it, that is feature rich and employs a simple but extremely powerful user interface.
RapportCMS is fully hosted within multiple ‘Tier One data’ facilities, is offered on a ‘per agent, per month basis’ and includes an extremely competitive Telco plan.