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Introduction
This Privacy Statement applies to all business activities of RapportCMS Pty Ltd and its subsidiary companies ("RapportCMS") to the extent that they affect or involve the collection, use, disclosure or handling of personal information. RapportCMS understands the importance to its clients and to their customers of the discreet and confidential handling of their personal information. It is RapportCMS's policy to comply with the requirements of the Privacy Act 1988 and the National Privacy Principles contained in that Act in all activities of RapportCMS involving the collection, use, disclosure and handling of personal information. In this Privacy Statement, personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion (source: Privacy Act 1988).
Collection
Whether for RapportCMS or its clients, RapportCMS will collect personal information by lawful and fair means and not in an unreasonably intrusive way. Where practicable, RapportCMS will make known the purpose for which it is collecting personal information and will collect personal information concerning an individual only from that individual.
Data Security
RapportCMS prides itself on the sophistication of its data security systems, networks and procedures. In particular all databases maintained by RapportCMS are protected by secure network links, which are complemented by firewalls, hardware and software encryption, password protection, virus protection and internal quality procedures.
Openness
On request by individuals, RapportCMS will make known to those individuals the types of personal information it holds, the purpose for which it is held and how RapportCMS collects, holds and uses that information.
Access and Correction
On request by an individual, but subject to the exceptions prescribed by the National Privacy Principles, either RapportCMS or its client for whom the information is held will provide the individual with access to their personal information and will allow that individual a reasonable opportunity to correct any inaccuracies or out-of-date information.
Identifiers
RapportCMS will not use tax file numbers or other government-issued identifiers, other than the ABN, to identify a record of personal information relating to an individual.
Anonymity
Where practicable, RapportCMS will maintain the anonymity of an individual in a database of personal information unless the identity of the individual is necessary to perform a lawful activity.
Sensitive and Health Information
RapportCMS will apply particularly stringent procedures to its collection, use, disclosure and handling of any personal information which includes sensitive information (e.g. information concerning race, religion, political affiliations) or health information (e.g., information concerning an individual's medical condition).
RapportCMS Clients
RapportCMS will be engaged by its clients to perform various services that might involve the handling of personal information. RapportCMS will seek from its clients assurances that all such personal information has been collected lawfully and in compliance with the National Privacy Principles and that all required consents have been obtained for the intended use of that personal information.
Subcontractors
RapportCMS requires strict compliance with the National Privacy Principles by all of its subcontractors.
Contacting RapportCMS
Any questions or comments concerning RapportCMS privacy policies and practices, any requests for access to an individual's personal information held by RapportCMS and any general privacy inquiries should be addressed to:
Privacy Officer
RapportCMS Pty Ltd
Level 2, 410 Crown Street
Surry Hills NSW 2010
Australia


Phone: (02) 9699 8279
Fax: (02) 9475 0813
E-mail: info@rapportcms.com