RapportCMS is distributed through our valued reseller partners who currently include :
Gen-i
Gen-i work with some of Australasia’s most recognised corporate companies to provide ICT solutions that assist them in driving performance.
We are also the largest and most recognised ICT provider in New Zealand, and are increasing our presence in the Australian corporate market.
In Australia Gen-i employs over 300 people. We are also supported by a team of 1500 at Gen-i NZ, and the 6,000 staff in our parent company, Telecom NZ.
Using best practice methodology, and in conjunction with our partners, the Gen-i team provide total technology solutions from design and development through to implementation and ongoing support and management. Our rapid uptake of proven technology, speed to market, flexibility and responsiveness gives our clients the all-important competitive edge that is key to business success.
Gen-i has a reputation for delivering expert services and technology offerings. Thanks to the trusted advisor status we have with many of our clients, we have uncompromised client loyalty. We continue to invest in outstandingly talented and highly qualified people who are passionate about delivering the best possible solution to our clients.
www.gen-i.com.au
Ursa Communications
Ursa is now in its sixth year of business and over that time we have been through enormous change. The Ursa Group of companies now stands as one of the largest privately owned communications groups in the country.
This growth has come from focusing on key vertical segments. By bringing dedicated expertise to specific markets such as; Health, IT and Real Estate we have become true business partners to our clients.
And through our group companies we deliver our clients a range of truly integrated specialised service offerings across: advertising, strategic planning, direct marketing, online, loyalty programs, event management, shopper marketing, sampling and activation, and graphic design.
Across our Sydney and Melbourne offices we employ great professionals. The successful delivery to our clients is built on this experienced team of people, the daily face of the Ursa Group
www.ursa.com.au
Paywize
Paywize is represented by Andrew Olsen and has been focused on the sourcing and delivery of best practice technologies and related services to the corporate and government community within the Australia/New Zealand region for the last 11 years.
The value proposition delivered to Paywize clients is in ensuring the awareness of qualified best-practice technologies and working with them to undertake an appropriate investigation and risk assessment. The value we offer only begins at this point as we then work closely with our clients to ensure they receive the full and planned value and return on investment. The foundation of our success is the engagement with our clients that is underpinned by accountability and agreed outcomes.
The incorporation of RapportCMS fits perfectly within our profile and the value we are trying to offer.
It also supports a key direction in which business are increasingly seeking further efficiencies and competitiveness; business services on demand.
www.paywize.com.au
Boulder Communications
Boulder Communications Pty Ltd specialises in communication systems development, and provides a full range of hosted inbound and outbound Call Centre services, knowledge-based script & process design services, and exchange-hosted communications network systems.
www.callrite.com.au
Call Design
Call Design offers the broadest range of accepted call centre products in the marketplace. This now means that Call Design can bring the best solution to any area of concern rather than trying to shoe-horn in a legacy product offering. In particular, Call Design has identified global market leaders in several key niche areas and assumed distribution rights for many of these products. It is this provision of market leading products across all major niches that differentiates Call Design.
www.calldesign.com.au
Helena Consulting
Business Innovation succeeds only when new technology is embraced as part of an accepted change to the business process - and gaining 'acceptance of the new' is what we do. Helena Consulting uniquely combine the practice of the psychology of change, with the technology of change. We bring 20+ years of experience in the design and deployment of leading-edge advanced voice and data telephony systems, including: dealing rooms; financial services and emergency services contact centres; and enterprise-wide unified communications. To this, we add 20 years of experience of group psychology, systemic consulting and change-management in major IT projects.
We are excited by the power and flexibility of "contact centre software as service" and are keen to relate the many benefits of teleworking, its role in business innovation, and its role in building a stronger organisation.
www.helena-consulting.com.au
i3000
Based in Queensland, i3000 are committed to helping todays businesses successfully embrace tomorrows solutions. With a deep background in Call Centre technology and services, i3000 provide a wealth of experience and capability to its customer base. With a forward looking philosophy, i3000 have a focus on software-as-a-service technologies and ensuring that businesses fully realise the many associated benefits. i3000 also have a strong development capability, providing a full suite of development services with a focus on Microsoft.Net and the contact centre market place.
www.i3000.com.au
AffinityCMS
AffinityCMS is an Australian based technology reseller and distributor. AffinityCMS works closely with RapportCMS and is the Australian and New Zealand Master
Reseller, managing the channel partners and advising on the RapportCMS product road map.
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RapportCMS is continually expanding our network of approved resellers. If you are interested in having a chat about working with RapportCMS to change the way call centres think about technology, please call us or fill out an Information Request